Air freight to middle east, one fixed price, no hidden fees. Aziz says he will only ship with DL from now on.
Last time, Aziz had a batch of spices to send via air freight to middle east. He found a freight forwarder online. He thought he knew the air freight process well and wanted to save money, so he chose a cheap forwarder.
After he sent the spices to the forwarder’s warehouse and the goods were flown out, the forwarder told him that the price he paid was only for the freight. There were extra charges for customs clearance, unloading, delivery, and more. Without paying those, the goods could not be delivered to the destination.
At that point, Aziz had no choice but to pay extra. The whole process made him angry, but there was nothing he could do.
This time, he needed to ship again. The deadline was tight, so he had to use air freight to middle east again. He found me online and told me what happened last time. He asked me to make sure that this air freight shipment would truly follow the promises I posted online.
I told Aziz: DL air freight to middle east is one of the top five in the industry. We never have hidden fees. Our quote lists all costs clearly. Every term is written one by one in the contract. We don’t miss any promised item.
After seeing the contract, Aziz had no more worries. He signed it quickly. I immediately arranged the booking. When the goods arrived at the warehouse, we inspected the packaging, weighed them, and built the pallets. I sent Aziz photos of the pallets. He was happy with them. The goods arrived smoothly at the destination Aziz.
This shipment went very smoothly. No extra charges appeared at any point. It was truly a fixed price. Because of this, he gave a thumbs-up to Shenzhen DL for our careful work. He said he will only use DL for shipping from now on.

Being honest and trustworthy is the most basic principle we follow. It’s not even worth bragging about. When dealing with clients, we care even more than they do.
Afterwards, I told Aziz: many forwarders attract clients with low prices, then add all kinds of extra fees. They only want one-time deals. They don’t expect you to come back. There are plenty of shipments in the market. Everyone wants cheap forwarders. Those forwarders never lack clients. In the air freight to middle east market, there is no shortage of people waiting to be cheated.
There are two types of freight forwarders.
One type only wants one-time deals. They run attractive ads with low prices every day. Every client they cheat is a win. This type of forwarder still has a big market. It exists because it works. Many people only look at the low price.
The other type, like us, treats air freight to middle east as a lifelong career. We have the right mindset.
DL Logistics. One of the top five in air freight to middle east. We buy 20 pallet positions every week from two major airlines. We have a priority lane for customs clearance at UAE air cargo ports. We skip the line when picking up at the warehouse. Local delivery team answers calls at 2 AM. Ship before noon, deliver same morning. Ship at noon, deliver same afternoon. Truly one of the top five. DL air freight to middle east – everyone who uses it says it’s smooth.
Leave a comment